They are E.ON España's answer to its mission of close proximity in customer service, a comprehensive customer service channel managed by installation companies from their own power sector-related facilities.

Two types of procedures will be carried out at the "Points of Service"

Customer Service Procedures

• Contracts
• Contract inquiries and updates
• New supply requests
• Complaints processing
• General information

Technical Procedures

• Meter installation, replacement and removal
• Disconnecting and reconnecting supply
• Contract start-up and termination
• Increases in capacity